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New Mining Products

Tethr it NOW

NPK is always looking to make our Products Support Department as accessible as possible. Introducing Tethr It NOW, a universal remote video platform that is used by various customer service specialist and product support technicians. It’s browser to browser connection allows no app download and no installations. It is the fastest and easiest way to provide our customers with excellent support with the following situations:

  • Remote troubleshooting / diagnosis
  • Equipment rental triage
  • Equipment inspections in the field
  • Jobsite progress review
  • Parts/tools identification aid
  • Virtual demos
  • Visibility to component repairs in rebuild centers
  • Used equipment inspections for quoting
  • Product support rep technical support in the field
  • Formal delivery process
  • Three-way calls with customers to show additional work needed

Tethr it NOW

News & Events

Events

MINExpo 2021


September 13-15, 2021

Las Vegas Convention Center
Las Vegas, Nevada

Booth #1429

News

Tethr it NOW UPDATE


NPK is always looking to make our Products Support Department as accessible as possible. We have now eliminated the need to download the "Tethr It Application" on your smart device.